FAQ

We provide comprehensive accounting and bookkeeping services, including maintaining business records, calculating payroll and other income, maintaining VAT records and preparing returns, financial reporting, internal reporting for management and owners, and support with accounting and business matters.

We work with businesses of different sizes and industries, including companies, sole traders, non-profit organisations and other entities. We have particular experience with micro, small and medium-sized businesses and foreign-owned companies. We provide payroll services to businesses of all sizes.

No. Digital document exchange, cloud systems and remote working allow us to provide accounting services to clients throughout Croatia.

Yes. We can take over your company’s entire accounting function, from routine bookkeeping and records to payroll, statutory returns, financial statements and internal management reports.

Bookkeeping primarily involves recording business transactions and maintaining the books, while accounting covers a broader range of tasks, including financial reporting, analysis and monitoring business data. In practice, both terms are often used to describe the services of an accounting firm.

Yes. We tailor the scope to the type of business, its tax treatment, volume of activity, number of employees and other characteristics.

Yes, depending on the organisation’s needs and scale of operations. Before we begin working together, we assess your requirements and agree the scope of services.

Yes. We can arrange to handle selected accounting processes, such as payroll, specific records or reporting, depending on your needs.

A change of accounting firm can be organised without interrupting your business. We agree a handover date, the required documentation, data and access, and define the steps for the transfer.

You can change your accounting or bookkeeping provider at any time during the year. Although changes are often planned for the start of a financial or calendar year, there is no need to wait until 1 January.

We can plan the transfer in advance and help identify the documents needed to make the transition as straightforward as possible. With your permission, we can also handle the transfer of documents and necessary data.

During the handover, we can review available opening balances, outstanding items, records and documentation, and highlight inconsistencies, unreconciled entries or missing documents. The scope of the review is agreed according to your needs.

Yes. You can change during the year, provided the handover date is clearly defined and the necessary data, records and documents are transferred.

The time required depends on the size of the company, volume of documents, condition of the records and availability of data, but the process can generally be completed within a month. The aim is to organise the transfer without affecting routine operations or statutory deadlines.

The documents required depend on your business and the timing of the transfer. They generally include accounting records, outstanding items, financial data, employee details, relevant returns, supporting documentation and access to the necessary systems.

Yes. With your permission, we can communicate directly with your previous accounting firm and coordinate the transfer of the necessary documents, data and records.

The fee depends on the scale and complexity of your business, volume of documentation, number of employees, VAT status, industry, international transactions and other requirements. After assessing your needs, we prepare a quote tailored to the actual scope of work.

Routine accounting work is generally covered by a fixed monthly fee based on the agreed scope of services, except payroll, which is charged according to the number of payslips. Work outside the regular service package may be charged separately under the applicable price list.

The exact scope depends on the agreed services and your company’s needs. Before we begin working together, we clearly define which routine services are included in the monthly fee and which are charged separately.

Contact us through the contact form and we will send you a questionnaire to provide basic information about your company and operations. After a brief assessment of your needs, we can prepare a quote tailored to the actual scope of work.

Factors include the number and type of business documents, complexity of transactions, number of employees, VAT status, industry, international operations, document exchange methods and the reporting required.

Yes. Work outside the agreed regular scope may be charged separately under the applicable price list. Examples include preparing documents for a bank loan or leasing, and occasional reports for other institutions. This makes it clear in advance what is included in the routine monthly fee.

Payroll is charged according to the number of payslips, separately from the fixed monthly fee for routine accounting work, in line with the agreed terms.

You can send documents digitally through an agreed document exchange system. We tailor the submission method to your processes and technical capabilities.

No. We can organise the relationship entirely digitally, without regular physical delivery of documents.

Yes. Document submission, communication, report exchange and many everyday accounting processes can be organised digitally.

We work with Pantheon, Luceed, e-Računi, Minimax and Synesis. Where suitable technical capabilities are available, we can also work in the software your company uses.

Yes. Depending on the system and technical capabilities, we can carry out accounting work directly in your ERP or business software.

Yes. For clients using their own business systems, work can be organised through a secure VPN connection or other suitable remote access.

We use SharePoint, OneDrive, Google Drive and other document management systems, depending on the client’s needs and existing IT infrastructure.

Yes. If your company already uses a DMS or another document management system, we can explore organising our work within that system.

We agree storage and exchange methods based on the type of documents, statutory requirements and our agreed way of working, using suitable digital systems and controlled access.

Yes. For VAT-registered clients, we maintain the required accounting records and prepare the relevant returns within the agreed scope of accounting services.

As part of our accounting services, we help you understand the accounting and tax treatment of transactions and the obligations relating to your business. For matters requiring a licensed tax adviser or another authorised specialist, we refer you to an appropriate professional.

We can help prepare and organise the documents, records and data relating to the accounting side of your business. Where an authorised specialist is needed for a particular matter, we can flag this in good time.

Yes. For obligations covered by the agreed accounting services, we monitor relevant deadlines and prepare the appropriate forms and reports.

Yes. We prepare annual financial statements and related documentation, but only for clients whose accounting we manage.

Yes. Where required, we can prepare monthly and other periodic internal reports for owners and management, tailored to the information they need to run the business.

Yes. We can tailor the content, structure and frequency of internal reports to the needs of your company, owners, management or group.

Yes. We can explain the accounting data and structure of financial statements and prepare additional internal summaries that make it easier to monitor your business.

Yes. We can prepare accounting reports, records and other data available to us that a bank or another financial institution requests from your company.

Yes. We provide payroll services to businesses of all sizes, either as part of a wider accounting relationship or as a separately agreed service.

Yes. Payroll can be contracted separately, with agreed arrangements for data submission, responsibilities, deadlines and document exchange.

We provide payroll services to businesses of all sizes. We tailor the process and data exchange to the number of employees and your company’s organisation.

Payroll is charged according to the number of payslips, in line with the agreed terms and applicable price list.

Yes. Depending on the agreed scope, we can process business travel claims, tax-exempt payments and other employee-related allowances.

Yes. We can prepare other income calculations and the related statutory forms within the agreed scope of services.

Yes. We provide payroll services to businesses of all sizes. For larger workforces, we define processes, deadlines, data exchange formats and responsible contacts in advance.

Yes. We can accommodate different salary components, allowances and other income in line with the data and documentation you provide and the applicable rules.

Yes. As part of the agreed payroll service, we prepare the associated statutory forms and payroll data.

Yes. We can help with the accounting and business aspects of preparing to start operations and explain the key accounting obligations arising after formation.

After formation, you need to organise accounting and documentation, check the obligations relevant to your business, and establish processes for issuing and receiving invoices, payments, payroll and other business records.

We can explain the accounting, financial and practical differences between business structures to help you assess which suits your planned activities. If a particular issue requires an authorised specialist’s opinion, we will refer you to an appropriate professional.

It is advisable to organise accounting before the first business transactions take place. This allows document processes, records and deadlines to be set up correctly from the outset.

The list depends on the company’s structure and industry. At the start of our relationship, we will provide a list of the details, documents and access needed to set up accounting correctly.

Yes. We can begin immediately after formation, allowing accounting processes and document submission arrangements to be established from the start.

You need to check company details, invoicing arrangements, applicable fiscalisation obligations and VAT status, and ensure the invoice contains the required information. The specific obligations depend on your industry and how you operate.

Yes. We have experience providing accounting services to Croatian companies owned by foreign individuals and legal entities.

Yes. We can communicate with owners, management and related companies in English.

Yes. In an agreed format, we can prepare the accounting and financial information required by a foreign parent company, owners or management.

Yes. We have particular experience with foreign-owned companies, including routine accounting, digital document exchange and reporting to owners.

Yes. We can establish direct communication with your finance department, group accounting team or other responsible contacts and agree how and when data will be exchanged.

Yes. Once the required indicators, structure and deadlines are defined, we can agree internal reporting tailored to the requirements of foreign owners or the group.

Yes, if the system provides suitable access and the necessary technical capabilities are available. We can work in a cloud system or through a VPN connection, depending on your infrastructure.

Yes. We can help with the accounting and business aspects of preparing a Croatian company to start operations and organise accounting processes after formation.

We first collect basic information about your company and how it operates. Once the scope is defined and the quote accepted, we agree the document handover, necessary access, responsible contacts, deadlines and communication arrangements.

We organise our work so you know whom to contact for routine accounting queries, while other team members are involved in more complex matters as needed.

We agree communication methods according to your company’s needs and organisation. Routine communication can take place by email, phone, online meetings and agreed digital channels.

The frequency depends on your business and the agreed services. It may be daily, weekly, fortnightly or monthly. At the outset, we agree deadlines and submission methods so all obligations can be met on time.

Contact us through the contact form. We will send you a questionnaire for basic information about your company and operations, then assess your needs and prepare a quote.

The exact list depends on your company and the scope of services. Once agreed, we will provide a structured list of the required documents, data and access.

Onboarding includes collecting business information, defining the scope of services and responsibilities, taking over documents and opening balances, agreeing digital document exchange, arranging access and establishing routine accounting processes.

Yes. We can meet beforehand to better understand your business, existing processes and expectations, and define the right working arrangement.

Yes. Within the agreed scope, you can ask us about accounting entries and obligations arising from specific transactions. If a matter requires another authorised specialist, we will let you know.

Yes. We prepare business plans tailored to entrepreneurs’ needs, including a description of the business model, market assumptions and financial projections, depending on the document’s purpose.

Yes. We can prepare investment studies and financial projections for investment assessment, financing or business decision-making.

Yes. We can prepare accounting data, reports, projections and other business documents needed for financing, within the available data and agreed scope of services.

Yes. We provide business advice on financial planning, organising business processes, analysing performance and other matters within our areas of expertise.

Yes. We can analyse your company’s financial and accounting data and prepare indicators and reports to support monitoring and decision-making.

Yes. We can define and prepare internal reports tailored to the information management and owners need to monitor the business.

Yes. We can review available financial and accounting data and documentation. The specific scope of due diligence is defined according to the transaction’s purpose and your needs.

Yes. We can analyse available financial and accounting data, revenue and cost structure, profitability, liabilities, receivables and other relevant indicators to support your assessment of a potential transaction.

Yes. Depending on the project and scope required, we can support the business and financial aspects of EU project preparation and implementation.