Online privacy

Cookie Policy

Information about cookies, their use and options for managing your settings.
Cookie and privacy settings on the website

Introduction

To improve your experience, this website saves small text files — cookies — on your computer. This practice is used by at least 90% of websites worldwide, but under the European Union directive of May 2011, we are required to ask for your consent before storing cookies. By using this website, you agree to the use of cookies. If you block them, you can still browse our pages, but some features will be limited.

  1. What is a cookie?
  2. How can you disable cookies?
  3. What are persistent cookies?
  4. What are session cookies?
  5. What are first-party cookies?
  6. What are third-party cookies?
  7. Does this website use cookies?
  8. Which cookies does this website use and why?
  9. Are there third-party cookies on this website?
  10. Where is personal data processed?
  11. Under what conditions do we disclose personal data to third parties?
  12. User rights (rectification, erasure, objection, access, restriction of processing, portability)
  13. Whom can you contact?
  14. Amendments, additions and transitional provisions of the Policy​
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What is a cookie?

A cookie is a small file saved on your computer by a website you visit. It tells the website that a returning user has come back by remembering their settings. Cookies record your preferences and settings, information entered in web forms and information for logged-in users.

Cookies can store a wide range of information, but information can be saved only if the user permits it — websites cannot access information the user has not provided or other files on the user’s computer. Cookies do not contain personal data or information that could identify you. Users can change their internet settings to decide whether to allow or reject requests to store cookies, automatically delete stored cookies when closing the browser, and so on.

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How can you disable cookies?

By disabling cookies, you decide whether to allow them to be stored on your computer. Cookie settings can be controlled and configured in your browser. For information about cookie settings, select the browser you use. Browsers:

  • Internet Explorer 8 and later
  • FireFox 3.5 and later
  • Google Chrome 10 and later
  • Safari 2 and later
  • Opera 10.5 and later.

If you block cookies, you can still browse websites, but certain features will not be available.

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What are persistent cookies?

Persistent or stored cookies are saved on the disk (your computer) and remain there after the browser is closed. They store information such as login names and passwords so that you do not have to log in every time you visit a particular site.

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What are session cookies?

Temporary or session cookies are stored temporarily on the disk and deleted when the browser is closed. Websites use them to store temporary information, such as items in a shopping basket.

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What are first-party cookies?

First-party cookies come from the website the user is browsing and can be persistent or temporary. Websites use these cookies to store information that will be used again when the user next visits that site.

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What are third-party cookies?

Third-party cookies come from other partner websites you view. Third parties can use them to collect data about users of different websites for marketing and analytical purposes.

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Does this website use cookies?

Yes, primarily to provide a better user experience on our website.

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Which cookies does this website use and why?

Session cookies are temporary cookies that expire (and are automatically deleted) when you close your browser. We use them to improve the user experience during a visit.

Persistent cookies usually have an expiry date far in the future and remain in your browser until they expire or you manually delete them. We use them to better understand users’ habits so that we can improve the website accordingly. This information is anonymous.

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Are there third-party cookies on this website?

Several external services store a limited number of cookies for users. These cookies are not set by this website, but some enable features that make it easier for users to access content to function normally. We currently enable:

Visitor measurement

This website uses Google Analytics to measure visits. If you wish to prevent this service from storing cookies, you can disable it at the following link: Google Analytics opt-out.

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Where is personal data processed?

We generally process Users’ personal data in the Republic of Croatia. Exceptionally, we also process it in other countries (e.g. when a subcontractor from another country is engaged to provide a service or part of a service involving personal data processing), normally European Union Member States. Exceptionally, we also process it in other countries, but always ensuring appropriate personal data protection at least equivalent to processing in the Republic of Croatia (e.g. through the EU Standard Contractual Clauses for Processors in Third Countries).

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Under what conditions do we disclose personal data to third parties?

Users’ data is extremely important to Računovodstvo.HR. Računovodstvo.HR never sells Users’ personal data to anyone. It does not disclose or exchange Users’ data with any other legal or natural persons (hereinafter: persons), except in the following cases:

  1. a)
    where there is a statutory obligation or express authorisation under law (e.g. a court request);
  2. b)
    where we engage another person as a subcontractor, i.e. a processor, to perform certain tasks (e.g. printing and delivering invoices, market research, system maintenance, checking creditworthiness, or referring claims to debt collection agencies). It is important to emphasise that the subcontractor acts exclusively on Računovodstvo.HR’s instructions, and Računovodstvo.HR ensures all User data protection measures as if it performed these tasks itself.
  3. c)
    where data must be disclosed to third parties to perform the contract with the User (e.g. number porting);
  4. d)
    where another person holds the user contract for services used by the User;
  5. e)
    in the case of assignment of claims to third parties under Article 80 of the Civil Obligations Act;
  6. f)
    on the basis of the User’s consent.
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User rights (rectification, erasure, objection, access, restriction of processing, portability)

In addition to their active role in managing consents, i.e. the right to give and withdraw consent at any time, Users also have the following active roles, all in accordance with applicable regulations:

  1. a)
    right to object: the User may request at any time that promotional notices about Računovodstvo.HR services and products stop. The User may also object to any other processing of their data based on Računovodstvo.HR’s legitimate interest, including profiling based on those provisions (opt-out). In that case, Računovodstvo.HR will not process data for those purposes unless otherwise provided by law.
  2. b)
    obligation to safeguard credentials: the User must keep all identifiers assigned by Računovodstvo.HR (e.g. username, password, etc.) confidential and exercise due care, because all actions taken using the User’s identifiers are considered the User’s own actions. The User must also change their password or other access credentials immediately upon suspecting unauthorised use and notify Računovodstvo.HR if they suspect misuse of their identifiers.
  3. c)
    right of access: the User may obtain confirmation as to whether their personal data is being processed and, if so, access to that data and information about the purposes of processing, categories of personal data, recipients or categories of recipients, the envisaged storage period or criteria used to determine it, the existence of Users’ rights, the existence of automated decision-making including profiling, information about the logic of processing and its significance and envisaged consequences, and safeguards where data is transferred to third countries.
  4. d)
    right to erasure: the User may obtain the erasure of personal data concerning them without undue delay and subject to the conditions set out in applicable data protection regulations.
  5. e)
    right to rectification: the User may obtain the rectification of inaccurate personal data concerning them.
  6. f)
    right to data portability: the User may receive the personal data concerning them that they have provided to Računovodstvo.HR in a structured, commonly used and machine-readable format and transmit that data to another controller where processing is based on consent or a contract and is carried out by automated means. Where technically feasible, the User may have the data transmitted directly from Računovodstvo.HR to another controller.
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Whom can you contact?

Users may exercise their rights under Section 12 by submitting an appropriate request to [email protected] or to the postal address Računovodstvo.HR d.o.o., Radnička cesta 180, 10000 Zagreb, or by another method made available by Računovodstvo.HR, depending on the type of request.

If a User suspects a breach of their personal data, they should report their suspicion in writing to [email protected] or to the postal address Računovodstvo.HR d.o.o., Radnička cesta 180, 10000 Zagreb.

For any questions about this Policy and/or personal data protection at Računovodstvo.HR, users may contact [email protected].

The User is also entitled to lodge a complaint with the Croatian Personal Data Protection Agency.

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Amendments, additions and transitional provisions of the Policy​

The Policy enters into force and applies to users from 25 May 2018. It is available on Računovodstvo.HR’s website and at its business premises. Users will be notified of any amendments and additions in a timely manner, including through publication on Računovodstvo.HR’s website.

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